ACTINIC TRAINING - MORE INFO

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ACTINIC CATALOG/BUSINESS - MERCHANT COURSE - 1 Day

PRE-REQUISITES

Students should be PC literate and be familiar with using Microsoft Excel to a basic level and know how to use a browser. This course is open to anyone wishing to gain a basic knowledge of the software.

INTRODUCTION

This course provides students with knowledge and skills necessary to use Actinic Catalog/Business to a basic level, to be able to create their own sections and products manually and will also to be able to create import files in a Spreadsheet to build bulk data for Importing. They will learn to build their own company Terms and Conditions such as About Us and Warranties. Use of Taxing and Shipping will be discussed. Scenarios will be used to complete an order and to review the order processing facility in the software. Stock Monitoring will be reviewed and discussed. For students using Actinic Business it will provide insight into Customer Accounts, Price Scheduling and External Linking to a database or spreadsheet.

At Course Completion

At the end of the course, students will be able to:

Understand the principles of Ecommerce
Understand the two modes of the software - Upload/Preview
Understand the use of the Content Management facility
Create Sections and Products
Create Products with unique Product ID’s
Build a Spreadsheet of data for importing data into the software
Build the shop's Terms and Conditions
Use Tax and Shipping
Complete an Order and have an understanding of the order processing facility
Use Stock Monitoring
Understand the Search facility and use of Meta tags
Understand the reasons why merchants may use the Business product
Understand the principles of linking to an external file
Create Customer Accounts
Create Price Schedules and Quantity Based Pricing

Course Materials

The course workbook.

The following software will be provided for use in the classroom:

Actinic ecommerce V5 and Microsoft Excel

Course Outline

MODULES	EXPLANATION
Overview of Actinic	Who are we? What involvement do we have with the e-commerce industry?
What is E-Commerce?	An explanation of ecommerce will be given.
Preview Mode and Upload	Comparison of the merchant's view with the customer's view of the shop. Students will place an order to become familiar with the shopping experience. Uploading and previewing will be discussed and the differences will be noted.
Getting Started	Building Sections and Products - an exercise on each. » Flat file import - Adding values to an Excel file, which has already been set up, explanation of how to save as .csv format, and the rules which need to be followed when setting up a file with or without Product references enabled. » Use of the Import Wizard.
Business Settings	Students will learn how to build Terms and Conditions such as About us and Warranties, etc. Also Payment and Security Options will be discussed.
Tax	Students will discuss tax implications for their shop and find out how to apply different rates of tax to the products in their shop.
Shipping	Students will discuss shipping implications for their shop and find out how to apply shipping charges to the shop.
Order Processing	Students will complete the following: » Complete an order » Discuss the logic of order processing on a scenario basis
Stock Monitoring	This feature will be explored and discussed.
On Line Search	What does it do? Why would you want to use it?
Housekeeping	An explanation of purging and compacting will be given.

Additional Actinic Business Features
MODULES	EXPLANATION
Price Schedules and Quantity Based Pricing -	Students will learn how to set up price schedules and initiate quantity based pricing.
Customer Accounts	Students will set up their own account and attach a price schedule. This pricing will then be tested online.
External Linking	This feature will be demonstrated by the trainer, to show the functionality available.

Appendix

Sample of Email’s the Order Notification and Receipt Email, Samples of Legal Issues of E-commerce, Sample of .csv used in importing.

If you require more information on an Actinic e-commerce product or would like more assistance in selecting the product most suited to your needs call FREEPHONE 0800 0345 375 or email the sales team on sales@first-business-systems.co.uk.

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